Water Resources Management
Importance and Mission
The Company realizes the importance of limited water resources, which are a fundamental factor for people's livelihoods and occupations, particularly in the agricultural sector—the Company's core customer base. We are also committed to ensuring sufficient water sources for consumption to support operations, reduce the risk of water scarcity crises, and prevent negative environmental impacts from water usage throughout the business value chain.
Supporting the SDGs Goals
Goal 6:
Goal 12:
Goal 15:
Goal and Performance
Goal
Performance
Management Approach
Although the Company's operations do not directly consume water in a production process, water resources remain a crucial basic necessity for the well-being and hygiene of employees across more than 1,079 the Company branches.
Furthermore, water resources are highly significant to the income stability of our agricultural customer base. Risks associated with droughts or floods may indirectly impact customers' debt repayment capabilities. Therefore, the Company has established water management measures covering two key dimensions:
- Internal Office Dimension: Focusing on the invaluable use of tap water in the Company offices, conducting leak detection, and upgrading the quality of consumption water to meet health standards for employees.
- Product and Service Dimension: Promoting eco-friendly loan products that support farmers' access to efficient water management technologies, thereby mitigating the impacts of climate change.
The Company has set a water management target to prevent any increase in consumption compared to the base year, aiming for a reduction of no less than 5%. Additionally, all offices and branches must be equipped with clean, safe, and sufficient consumption water systems to support employees' daily needs.
Operations and Implementation
- Elevate Water Quality and Hygiene: Conducted a nationwide survey and improved the water quality at branch offices to resolve cloudy or odorous water issues by installing standardized water tanks and filtration systems.
- Water Production Center: Established a clean drinking water production center with high-quality standards to ensure sufficient supply for the Company consumption and public benefit.
- Office Water Conservation: Regularly inspected and repaired leaks in water pipes and sanitary ware within offices to minimize wasteful water loss.
- Support Water Management Loans: Offered Solar Pump loans (solar-powered groundwater pumping systems) to provide farmers with a secure backup water source during the dry season, significantly reduce electricity and fuel costs, and build economic resilience.
Performance and Results
1) Water Consumption and Performance
| Category | Total 2023 | Total 2024 | Total 2025 | 2025 Target vs Total Revenue | 2025 vs 2024 (%) | 2026 Target vs Total Revenue |
|---|---|---|---|---|---|---|
| Water Consumption (Cubic Meters) | 115,705 | 121,533 | 124,826 | 5% reduction from the previous year | -5.12% | 5% reduction from the previous year |
| Water Intensity to Total Revenue | 0.0042% | 0.0039% | 0.0037% |
2) According to the nationwide survey on consumption water quality at branch offices, 60 branches experienced substandard water systems (e.g., cloudy, odorous, or insufficient pressure). The Company allocated an emergency budget to resolve these issues by installing water tanks, filtration systems, and water treatment equipment. As a result, 100% of the affected areas were successfully upgraded to meet standard water quality, ensuring good hygiene for employees.
3) The Company successfully encouraged farmers to adapt to climate change. In 2025, the Company approved Solar Pump loans (solar-powered water pumping systems) for 1,700 farmers, representing a total loan value of approximately 80.7 million Baht. This initiative not only enhances agricultural water management capabilities but also significantly increases the Company's proportion of green revenue.
Stakeholders Directly Impacted
Employees
Customers
